ANZSCO 3131 ICT技术支持人员 ICT SUPPORT TECHNICIANS - FLYabroad

ANZSCO 3131 ICT技术支持人员职责概述 - FLYabroad

ICT技术支持人员提供计算机基础设施和网络技术，诊断和解决技术问题的部署。ICT SUPPORT TECHNICIANS provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

ANZSCO 3131 ICT技术支持人员技能要求 Indicative Skill Level - FLYabroad

这个组里的大部分职业需要与下列大纲所列的资历和经验同等的技能 Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

在澳大利亚 In Australia:

• 澳大利亚学历资格体系相关学位，高级文凭或者技能水平2级文凭 AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
  

在新西兰 In New Zealand:

• 新西兰技能水平2级注册文凭 NZ Register Diploma (ANZSCO Skill Level 2)
  

至少3年以上相关工作经验可能代替上面列举的正式资格证书。在某些情况下，除了正式的资格证书外，相关经验或在职培训也是需要的。需要必要的登记和注册。At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or relevant vendor certification may be required in addition to the formal qualification.

ANZSCO 3131 ICT技术支持人员主要职责 Tasks Include - FLYabroad

• 确定软件和硬件要求，提供解决问题的方法 determining software and hardware requirements to provide solutions to problems
  
• 回应有关的软件和硬件问题 responding to inquiries about software and hardware problems
  
• 调整现有方案，以满足用户的需求 adapting existing programs to meet users’ requirements
  
• 安装和下载相应的软件 installing and downloading appropriate software
  
• 确保应用程序和设备的使用效率ensuring efficient use of applications and equipment
  
• 实施计算机网络系统 implementing computer networks
  
• 设计和维护网站 designing and maintaining web sites
  
• 修理和更换，如终端机，打印机和调制解调器等外围设备repairing and replacing peripheral equipment such as terminals, printers and modems
  
• 可能在一个呼叫中心工作 may work in a call centre
  

3131 Job Prospects

3131 职业统计数据 Statistics

• 周薪（税前）Weekly Earnings (before tax)

• 就业水平 Employment Level (thousands)

• 增长比例 Recent Job Growth (per cent)

• 按性别计算就业增长 Employment Growth by Gender (thousands)

• 性别比例 Gender (per cent share)

• 周工作小时数 Weekly Hours Worked

• 年龄 Age Profile (per cent share)

• 各州就业比例 Employment by State and Territory (per cent share)

• 所在行业 Main Employing Industries (per cent share)

• 教育程度 Educational Attainment (per cent of employment)

3131 职业找工作信息

• Australian Capital Territory-ACT 工作职位空缺信息；
• New South Wales-NSW 工作职位空缺信息；
• Northern Territory-NT 工作职位空缺信息；
• Queensland-QLD 工作职位空缺信息；
• South Australia-SA 工作职位空缺信息；
• Tasmania-TAS 工作职位空缺信息；
• Victoria-VIC 工作职位空缺信息；
• Western Australia-WA 工作职位空缺信息；

数据来源： abs.gov.au 及 joboutlook.gov.au

3131 ICT Support Technicians nfd 职业在 ANZSCO 所处位置

• 1 经理NFD / Managers nfd
• 2 专业人士NFD / Professionals nfd
• 3 技术人员和行业工人NFD / Technicians and Trades Workers nfd
  • 31 工程，信息通信技术和科学技术人员NFD / Engineering, ICT and Science Technicians nfd
  • 313 信息和通信技术和电信技术人员NFD / ICT and Telecommunications Technicians nfd
    • 3131 信息和通信技术支持技术人员NFD / ICT Support Technicians nfd
      • 313111 硬件技术员 / Hardware Technician
      • 313112 信息和通信技术客户支持总监 / ICT Customer Support Officer
      • 313113 网络管理员 / Web Administrator
      • 313199 信息和通信技术支持技术人员NEC / ICT Support Technicians nec
• 4 社区和个人服务工作者NFD / Community and Personal Service Workers nfd
• 5 文书和行政工作人员NFD / Clerical and Administrative Workers nfd
• 6 销售人员NFD / Sales Workers nfd
• 7 机械运营商和司机NFD / Machinery Operators and Drivers nfd
• 8 劳动者NFD / Labourers nfd